Legal
Privacy Policy
Last updated: February 2025
This Privacy Policy describes the privacy practices of Choice Regenerative LLC ("Choice Regenerative", "Our", "Us" or "We"). Choice Regenerative is committed to maintaining the privacy and confidentiality of your personal information.
This Privacy Policy governs how information is collected by and through the Choice Regenerative Website and Mobile Application (collectively referred to as "the Site") and how that information may be used and shared. By accessing or using any Choice Regenerative Site, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy.
How we collect information about you
We collect information about you that you provide to us directly through the course of use of the Site. For example, we collect information when you request assistance, request information about a product or service we offer, use our mobile application, respond to surveys, and/or when you otherwise communicate with Us.
Occasionally we gather additional necessary information from public records or third parties. We may also collect personal information about you from the following categories of sources: advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers.
We also collect information about you through your computer or mobile device using cookies and similar tracking technologies.
What information do we collect?
We collect both personal information and non-personally identifiable information. This includes, but is not limited to, the following:
- Contact Information such as first and last name, mailing and/or property address and email address.
- Device/Online Mobile Activity Data such as network activity information, including Internet Protocol (IP) address, browsing history, search history, and information regarding a consumer's interaction with the Site or advertisements.
- Communications Data like audio (e.g., call recordings), electronic (e.g., online chat messages), visual, or similar information.
How do we use the information we collect?
We use personally identifiable and non-personally identifiable information that we collect from you to deliver products and services to you, respond to your inquiries, communicate with you to administer the Site, personalize your digital experience, provide you with information about products or services that may be of interest to you, comply with legal and regulatory obligations, and conduct other legitimate business activities.
How do we share your information?
We may share the information we collect about you with affiliates and non-affiliated third parties in the following situations:
- Service Providers — other companies that perform functions on our behalf.
- Government entities and others for legal or necessary purposes — to protect or enforce our rights or property; to protect your safety or the safety of others; to investigate, prevent, or take action against fraud or other illegal activities; in response to a legal process or as otherwise required by law; or in the event Choice Regenerative experiences a business transition.
- To conduct any other legitimate business activities not otherwise prohibited by law with advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers.
Retention of Personal Information
We retain information we collect as described in this Privacy Policy in accordance with applicable law to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, or to otherwise carry out our legal obligations.
Web Technologies
Choice Regenerative uses a variety of online tracking technologies to collect information when you visit or use our website or mobile application to improve your experience. These tools include:
- Cookies — small text files that websites store on your computer. They help us to personalize your experience with our Site and improve your navigation within the Site by tailoring it to your individual preferences.
- Web Beacons — (also known as pixels, tags or clear GIFs) a code snippet which is loaded when a user visits a website to gather data from or add functionality to a website.
- Embedded Web links when text is used as the link rather than the actual URL.
- Session Replay — Helps us to better understand our users' needs and to optimize our service and the user experience. Session replay technology allows us to record and replay your navigation, clicks, scrolls, and keystrokes during your visit to our site.
Online Behavioral Advertising
Third-party advertisers, including Google, may also use cookies to collect non-personally identifiable information from your browser. By continuing to browse on our Site, you are consenting to the use of cookies for personalization and advertising purposes. To learn more about this online advertising or to opt-out, please visit optout.networkadvertising.org or optout.aboutads.info.
Text Messaging
To receive text messages from Choice Regenerative LLC, users must explicitly opt-in by providing their consent. You can opt-in by submitting your consent through our contact form. Standard messaging rates may apply. Users can opt-out of receiving text messages at any time by replying "STOP".
We collect users' contact information for the purpose of sending communications related to regenerative therapy treatments. We do not share information collected for messaging with third parties or affiliates for marketing or promotional purposes.
Customer Service
If you have any questions about this Privacy Policy, please contact us at contact@choiceregenerative.com.